LIPS

Introduction

LIPS

Tameside is the preferred home for many diverse communities ranging from the Asian communities who settled here decades ago to the more recent arrivals from Eastern Europe.

LIPS acknowledges the diverse demands and provides a quality flexible service to meet these challenges. The service also recognises that some sections of the local population encounter difficulty in accessing health services due to barriers such as language, culture, religion and discrimination. LIPS enables service users from minority ethnic communities access local health services provided by NHS Tameside & Glossop and Tameside Hospital NHS Foundation Trust.

 

About our service

LIPS aims to:-

  • Increase the take up of services by ethnic minority groups.
  • Reduce the DNA rates amongst ethnic minority service users.
  • Reduce the number of recurrent GP visits due to communication difficulties.
  • Raise awareness of ethnic minority needs.
  • Improve access to local NHS services.
  • Minimise the opportunity of misunderstanding due to language.
  • Provide information to users on accessing NHS services.
 

What we offer

The service offers:-

  • Language interpreting
  • BSL
  • Translation facilitation
  • Cultural awareness
  • Demographic information
  • Limited advocacy service

The service is accessible 24 hours a day

  • via the team Mon - Fri 9-5pm, Tel: 0161 922 - 5150/5149
  • via the switchboard all other times, Tel: 0161 922 - 6000