Extensive Care Service

Welcome to the Extensive Care Service.

Our service provides proactive management of patients with 2 or more long term conditions with the aim of preventing unnecessary hospital admissions and improving quality of life.

 About Our Service

We want to reduce the time people spend going between different healthcare professionals when they are recovering from an illness or need help in times of crisis.

The Extensive Care Service are a team of Advanced Clinical Practitioners, Enhanced Practitioners and Assistant Practitioners. They have support from a Consultant and General Practitioner (GP), and a Community Pharmacy Service. The Extensive Care Service provide a short term service of up to 12 weeks, for people with two of more long – term conditions, who may use emergency services as a result of these. They cover the Tameside and Glossop area, working together with other health and social care services in each neighbourhood, and within the acute hospital.

Our service is community based and the majority of care is delivered at your home or in a clinic if able to attend.  We aim to maximize your health and well-being by educating and supporting you and your family/carer to manage your condition with confidence.

Emphasis is placed on developing a personalised care plan to empower you to self-manage your long term conditions, with the aim of reducing the need for acute management and admission to hospital.  

Interventions offered by the team include:

  • Personalised care planning and coordination
  • Ordering of equipment
  • Reviewing medication
  • Optimising medication
  • Symptom management
  • Education about your condition i.e. life style and risk factors
  • Promoting independence and self-management
  • Carer support
  • Referral to other agencies
  • Holistic palliative care
  • Telephone support     


 Our Expertise

Our service is nurse-led and includes Advanced Nurse Practitioners, Case Managers and Assistant Practitioners who work with you to support and manage your condition.

Nurses in the team have specialist knowledge of respiratory conditions and heart failure and, where necessary, can provide clinical assessment, investigations, diagnostics, treatment and review.  We work collaboratively with existing health and social care agencies to provide holistic care.

How to Use the Service

Our service operates Monday to Friday between the hours of 8am and 6pm.  

You can be referred to the service by your health or social care professional or can contact us yourself.  Following your referral a member of the team will contact you by telephone to discuss your care needs and arrange a clinic or home visit if necessary. During the visit you will receive a comprehensive assessment to identify your care or treatment needs.


  • Is the patient 18+?
  • Does the patient have 2 or more Long Term Conditions?
  • Has the patient been identified as Frail (Rockwood Score 5+)?
  • Has the patient had 1 or more Hospital admissions within the last 3 months?*
  • Does the patient have a GP in Tameside & Glossop and/or does the patient live in Tameside & Glossop?

 Contact Information and Opening Times

We are based at Crickets Lane Clinic, Crickets Lane, Ashton-under-Lyne OL6 6NG.

Opening Times: Monday – Friday 8am – 6pm

For self-referral and general information: 0161 922 4888 Extension Number 3

For referrals from other Hospitals, please fill in the Extensive Care Service Referral form here and email to: communitycentralbooking@tgh.nhs.uk