Online Feedback

Patient Experience

We believe that your feedback - good or bad - is essential to improving our services.

There are two national websites for providing feedback: NHS and Care Opinion.

Please tell us what was good and what could be improved, say thanks or call for change by using their feedback forms.

Your feedback on these national websites is routinely evaluated by the relevant staff and teams in the Trust and is used to help improve our services.

Friends and Family Test – Share your experience

We want to make sure that you have the best possible experience of care when you use our services. Sharing your feedback with us helps to identify where we are doing well and also areas that we can improve.

The Friends and Family Test (FFT) survey is very quick way for you to share feedback about your experience and will only take about 2 minutes to complete. The link below can be used to access the survey, which asks the question: Overall, how was your experience of our service? When completing the survey we just need to know the date when you visited and the service that you used. If you are unsure about this but would like to share your feedback you can contact the Patient Experience Team at: patient.experience@tgh.nhs.uk . Just leave your contact details and we will get in touch with you.

 

Friends and Family Test Survey (Link: https://portal.tgh.nhs.uk/FFT/Home/)

The survey above includes some additional optional questions so you can provide comments and also give details relating to your background. This helps us to understand a bit more about the care or treatment you received including different people’s experience of our services. All responses and comments that are received will be kept confidential. When you use our services you may also be given the opportunity to give feedback in other formats such as receiving a text message (SMS) or via paper postcards. Please look out for these and also use these as a way of giving your feedback. If you wish to opt-out of receiving SMS messages relating to FFT you can use the survey link above or contact us with your mobile number at: patient.experience@tgh.nhs.uk

 

Website Feedback

 

For website queries fill in the fields below and press the 'Send' button.

Feedback Form - please fill in all the fields.
Captcha Test Image

Access to Medical Records

Access to Medical Records

In accordance with the  Data Protection Act 1998 and the Access to Health Records Act 1990,  individuals have a right to apply for access to health information held about them and, in some cases, information held about other people.

For further information, and/or to request a “Subject Access Request Form”

Please contact:

The Med Legal Department

Medical Records
Tameside and Glossop IC NHS FT
Tameside General Hospital
Fountain Street
Ashton-Under-Lyne
Oldham

OL6 9RW


Direct Dial: 0161 922 6764 / 5019 or 6644

Email:  accesstohealthrecords@tgh.nhs.uk