E-ROSTERING TEAM WINS NATIONAL STAFF ENGAGEMENT AWARD
21 October 2013

The Allocate Awards 2013 recognise excellence and innovation across the user community of more than 250 NHS organisations. The awards celebrate the use of technology by the NHS and reward those who have made a difference, whether that is to patients, colleagues, their entire organisation or the wider NHS.

The eight awards were judged and presented by an independent panel of leading healthcare and industry professionals including Dr John Bullivant, chairman of the Good Governance Institute, Dr David Foster, Deputy Director of Nursing for the Department of Health Professor Paul Stanton, CEO of Southminster Consultancy Associates, Jenni Middleton, editor of the Nursing Times and Dr Yasmin Ahmed-Little, founding chair of the Network 

In each of the eight categories the panel was looking for teams and individuals who have made an outstanding contribution to their field and would be acknowledged throughout the health service for spearheading progress, driving positive change and instituting excellence.

The Tameside e-rostering team of project manager Anne Allison and implementation leads Dawn Downing and Erica Giddins, were presented with the Award for Staff Engagement, and also received a highly commended in the Project Team of the Year. Award at a ceremony held in London. The accolades recognise the efforts of the team which has implemented e-Rostering using HealthRoster across all wards and departments within the Trust.

The team looked beyond software training and instead devised a programme of staff engagement that included drop-in sessions to counter misconceptions and mis-information about e-Rostering. The drop-in sessions were popular, with staff attending on their days off. The team ensured the project was highly visible and accessible by delivering two-way communication opportunities  - placing an information stand outside the staff restaurant to engage with staff as well as putting together a comprehensive Q and A leaflet.

Tameside Hospital’s Anne Allison said: “The judging panel were impressed by the amount of work the team had undertaken during the implementation of e-Rostering within the trust. Over the past 12 months the team has implemented the majority of our nursing and midwifery areas, including their associated support staff and community services. The communication campaigns, training programmes, and on-going support for staff and managers were recognised as key to the team’s success. 

“As a trust we are now seeing the benefits of this implementation, with improved transparency and management of our clinical staffing and workforce. We now hope to build on this success in the continued roll-out to new areas of the trust and the implementation of additional system capabilities with our current users.”

Anne added: “The e-Rostering team is keen to stress that they would not have achieved this recognition without the support and cooperation of the ward/department teams who are now using the system on a daily basis. We would like to thank all staff for embracing the technology and working collaboratively with them to ensure Tameside Hospital has the right staff, in the right place and at the right time, ultimately improving services and quality for our patients.”

Ian Bowles, chief executive, Allocate Software, said: “E-Rostering plays a crucial role in helping healthcare organisations ensure their staff are effectively deployed to meet safe staffing levels.

“The Keogh Review report highlighted the positive impact e-Rostering is having and I think it is a justifiable accolade that our panel of independent judges has acknowledged the impressive way the team at Tameside ensured this project was delivered with the understanding and backing of the staff.”