Welcome to Tameside Hospital
Tameside Hospital serves a community of 250,000 people across Tameside and Glossop.
As a busy Foundation Trust Hospital we provide a range of high quality elective, emergency and specialist services for adults and children.
Our mission is to work with colleagues, patients, carers and the wider public to ensure that at our Hospital, Everybody Matters.
Safety, Care, Respect, Communication and Learning are values and behaviours which underpin our actions and guide us through our improvement journey.
Patient Complaints, Concerns and Compliments
- During working hours (9 am - 5 pm, Monday to Friday), all concerns should be directed to the PALS & Complaints Team, on 0161 922 4466. Staff will agree a course of action with you and make a record of your concerns. An answer machine is available out of hours, if you wish to leave a message a PALS & Complaints Officer will return your call at the earliest opportunity.
- If you would like to voice your complaints and comments in writing, please use our standard form which can be downloaded here.
- More information about Patients Complaints, Concerns and Compliments can be found here
Online Appointment Cancellation Form
If you cannot attend an upcoming Outpatient appointment, you can now cancel your appointment by completing our Secure Outpatient Appointment Cancellation Form.
Open and Honest Tameside
Our patient stories are important to us and we believe that feedback- both positive and negative- is essential to improving the care received by the patients and their families. Here are two patient stories. One story demonstrates where we communicated well and provided timely and compassionate, care and another where a previous negative experience influenced a point of view, but demonstrates our commitment to improvement.
Read the full story here.